Shipping Policy – Nola Baby & Kids
At Nola Baby & Kids, we aim to deliver your order as quickly, safely, and efficiently as possible. Below are our estimated delivery time frames across Australia.
Estimated Delivery Time Frames
- VIC: Approximately 3 – 8 working days
- NSW, SA, ACT, QLD: Approximately 5 – 10 working days
- WA, NT & TAS: Approximately 7 – 14 working days
Order Processing
- Orders are usually dispatched within 2–3 working days once payment has been cleared.
- Delivery times begin after dispatch and may vary depending on your location and courier availability.
Order Tracking & Support
- You’ll receive tracking details by email once your order has been shipped.
- You can also track your order directly through our Track Order page using your order number and email address.
- Need help? Reach out anytime through our Contact Us page or email us directly at info@nolashop.com.au.
Important Information
- Delivery Guarantees: While we work closely with trusted delivery partners, we cannot guarantee exact delivery dates or times, as these are outside our control.
- Unexpected Delays: Weather events, courier backlogs, or unforeseen circumstances may affect delivery schedules. We appreciate your patience and understanding.
- Delivery Service: Standard delivery is to the ground floor/doorstep only. If your location requires stairs and no elevator is available, additional charges may apply. Please contact us prior to ordering if you need this service.
- Free Shipping: Free shipping is available on selected items only. Please check the product listing for eligibility.
At Nola Baby & Kids, your satisfaction is our priority. If you have any questions about shipping or your order, our friendly team is here to help.
